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Hello, I ran into such a problem, my account was stolen, I wrote to the support service, the bot replied that support would respond within 24 hours. Two weeks have passed, and no response has come. I think okay, with whom it does not happen, I send a repeat request, I wait 1 week, and what do you think I was ignored again. I really hope for an ambulance here, I don't know where to turn anymore
I was unable to find a ticket connected with your current account. It's possible that due to heavy traffic, our bot caught a hiccup. Please try to create a new one and make sure that you received an e-mail confirming your ticket's creation (!).
low rated
I'm so sorry to hear about your issue here. You should contact the support soon. All the best!