PAHNKAPIE: So I ran into a super strange problem... Back in 2016 I must've made this account, and forgot about it. So today I got on and wanted to buy Witcher 3 GOTY because it's on sale. I made a new account, with the same email this one is linked to. Only that account has a slightly different ID tag than my own. On that new account, I bought Witcher 3 GOTY. But now, whenever I try to log into that other account, I just get sucked right back onto this one, so I can't get my game.

What's worse, when I'm in the forums area I'm using this username/profile. But the second I click on "contact customer support" it automatically switches me to that other profile. So somehow I seem to have two profiles I accidentally linked to the same email, and I can't download/play or even see that I bought Witcher 3 GOTY. I snapped a copy of my receipt and order ID# but other than that I can't figure out how to get any more information as I get auto logged into this account. Did any of this make sense? Can someone help? I submitted a ticket but no one has replied to me yet. Will there be a response sometime soon?