Yuri_meitzen: I'm waiting for a refund i requested for about 3 days, and apparently nothing I answer the bot make it go forward with my gog wallet conversion, and now i'm getting an automated answer to agree the problem was solved which it wasn't :v. And since i'm trying to refund an order that has 2 games, and i only want 1 of them refunded, all this delay may not let me buy the one i want back in time.
As Lord_Kane said its the date of submission that counts.
As also linked above, you can find more information on delays in response from support team here:
https://www.gog.com/forum/general/expected_delays_in_support_replies i'm going to lock this thread to avoid spam
thank you for your patience
all the best
