Posted June 02, 2011
Just to clarify, are you using the old, discontinued Adobe AIR downloader, or the new executable (the current version is 0.9.0.1376)?
If you encounter any problems with the new Downloader, contact us through the Support forms and prepare the Downloader's log files, found here (compress them into a single .ZIP file, if possible):
C:\Users\<user>\AppData\Local\GOGDownloader\output.log
or
C:\Documents and Settings\<user>\Local Settings\Application Data\GOGDownloader
If you encounter any problems with the new Downloader, contact us through the Support forms and prepare the Downloader's log files, found here (compress them into a single .ZIP file, if possible):
C:\Users\<user>\AppData\Local\GOGDownloader\output.log
or
C:\Documents and Settings\<user>\Local Settings\Application Data\GOGDownloader