It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Hey. I am already a very old Steam user since 2006, it was always convenient for me to keep my library of games in one place. But some old games that interest me are not for sale in Steam. These games are in gog, and about a month ago I bought a couple of games here, and I thought it’s not bad, you can use this site (gog), maybe other old games that cannot be bought in digital form will appear here. But this is a prehistory, now I will tell you why I will, if possible, bypass it. It is banal - this is support, I was simply enraged by the support of this store, not only do I need to give an answer in the mail to confirm my appeal (I did not know this). But it doesn't matter, 25 days have already passed since I contacted support, and I did not receive an answer, it angered me. I cannot recommend gog, just disgusting service.
Attachments:
Post edited January 09, 2022 by wizzardyno
Taken from your attachment of the support ticket:

Your ticket probably got very low priority, because GOG Connect hasn't been in use for a while now. I think it's been 2-3 years since the last time, but I'm not completely sure...
But even when it was used, you only could get the steam games listet under "available games" (currently none) redeemed in your GOG account, not your whole steam library. - If that's what your ticket is about.

My best guess is, that the support has more urgent requests than a ticket about a discontinued feature.
Post edited January 09, 2022 by Jarik12.3
avatar
wizzardyno: Hey. I am already a very old Steam user since 2006, it was always convenient for me to keep my library of games in one place. But some old games that interest me are not for sale in Steam. These games are in gog, and about a month ago I bought a couple of games here, and I thought it’s not bad, you can use this site (gog), maybe other old games that cannot be bought in digital form will appear here. But this is a prehistory, now I will tell you why I will, if possible, bypass it. It is banal - this is support, I was simply enraged by the support of this store, not only do I need to give an answer in the mail to confirm my appeal (I did not know this). But it doesn't matter, 25 days have already passed since I contacted support, and I did not receive an answer, it angered me. I cannot recommend gog, just disgusting service.
As Jarek said, GoG Connect is no longer active. It's unfortunate that you haven't heard back from support, but as with all customer support everywhere, it's not uncommon for requests to take a long time. As you correctly noted, you do have to respond to the automated email to progress a support ticket.

On your exact issue, I understand that by using the optional Galaxy 2.0 client, you can see all the games you own on Steam, Epic, GoG and some other services in the same client interface.

Disclaimer - I do not use the optional client myself.
Hi wizzardyno, GOG Connect is no longer supported: https://www.gog.com/forum/general/gog_connect_is_it_dead/post15
avatar
wizzardyno: Hey. I am already a very old Steam user since 2006, it was always convenient for me to keep my library of games in one place. But some old games that interest me are not for sale in Steam. These games are in gog, and about a month ago I bought a couple of games here, and I thought it’s not bad, you can use this site (gog), maybe other old games that cannot be bought in digital form will appear here. But this is a prehistory, now I will tell you why I will, if possible, bypass it. It is banal - this is support, I was simply enraged by the support of this store, not only do I need to give an answer in the mail to confirm my appeal (I did not know this). But it doesn't matter, 25 days have already passed since I contacted support, and I did not receive an answer, it angered me. I cannot recommend gog, just disgusting service.
As the previous user said, GOG Connect no longer works, there are plenty of threads in the forum that answer your question. You won't get a copy of your games from Steam for use GOG Connect, that was a temporal promotion for some titles, not for your entire library.
Hope this answer your question and close your ticket, leave the place for somebody that actually has a problem.
low rated
avatar
wizzardyno: ------
avatar
KetobaK: leave the place for somebody that actually has a problem.
What do you get from being like this?
He's been waiting a month for a response, that isn't acceptable anywhere.
I could contact, and do, any tiny little mom and pop shop or huge store on the internet, and get a response within a day.
On gog it takes 1-2 MONTHS. Save your beta snark for something else. 4 People already responded with an answer, you are here to do nothing more than antagonize someone that's already pissed off. Like you always do.
avatar
KetobaK: leave the place for somebody that actually has a problem.
avatar
Swissy88: What do you get from being like this?
He's been waiting a month for a response, that isn't acceptable anywhere.
I could contact, and do, any tiny little mom and pop shop or huge store on the internet, and get a response within a day.
On gog it takes 1-2 MONTHS. Save your beta snark for something else. 4 People already responded with an answer, you are here to do nothing more than antagonize someone that's already pissed off. Like you always do.
Like I always do? Who I antagonize? In most stores you have an automatic answer bot, this problems are simple and you have your answer just with google a little bit. If the support is overwhelmed don't contribute with more simple questions.
avatar
Swissy88: What do you get from being like this?
He's been waiting a month for a response, that isn't acceptable anywhere.
I could contact, and do, any tiny little mom and pop shop or huge store on the internet, and get a response within a day.
On gog it takes 1-2 MONTHS. Save your beta snark for something else. 4 People already responded with an answer, you are here to do nothing more than antagonize someone that's already pissed off. Like you always do.
avatar
KetobaK: Like I always do? Who I antagonize? In most stores you have an automatic answer bot, this problems are simple and you have your answer just with google a little bit. If the support is overwhelmed don't contribute with more simple questions.
are you ok? why i need google if I see that "GOG Connect" in the bottom of the page. it is not stated anywhere that this does not work anymore, in any case I could get this answer through support
Attachments:
gc.png (6 Kb)
avatar
wizzardyno: Hey. I am already a very old Steam user since 2006, it was always convenient for me to keep my library of games in one place. But some old games that interest me are not for sale in Steam. These games are in gog, and about a month ago I bought a couple of games here, and I thought it’s not bad, you can use this site (gog), maybe other old games that cannot be bought in digital form will appear here. But this is a prehistory, now I will tell you why I will, if possible, bypass it. It is banal - this is support, I was simply enraged by the support of this store, not only do I need to give an answer in the mail to confirm my appeal (I did not know this). But it doesn't matter, 25 days have already passed since I contacted support, and I did not receive an answer, it angered me. I cannot recommend gog, just disgusting service.
GoG support is pretty much criminal at this point.
avatar
PainOfSalvation: Hi wizzardyno, GOG Connect is no longer supported: https://www.gog.com/forum/general/gog_connect_is_it_dead/post15
So why is there still a large GOG connect button on the UI? Add this to the crippled forum, the lack of a properly functional help desk and the legitimately service damaging "help" bot, does anyone in charge have any idea just how incompetent this site appears nowadays? Even moreso for anyone who hasn't gotten used to years of jank?

Just think about the first impressions the website and support is having on new users.