A gentle reminder, and by gentle if you ignore it you can expect a temporary ban.

Fill your post with swear words is not allowed. Not only does it make your comments look like a rant, but it's not welcome. Nor is attacking users.


We're taking feedback on the new design in order to further improve it. However, make no mistake about it, this is not an invitation to rant and rave while throwing abuse and swear words around.

If that's the case they'll have no problem sticking to the rules :)

There's a fix in play that will hide your number of games owned if your privacy settings reflect it. E.g. if you have your settings on the most private, your number of games won't be reflected when leaving a review.


As said before, it's teething pains and we're constantly taking feedback and working towards improvements.

Throwing insults does little to nothing than just add noise. I understand the frustration, but it's not an excuse to insult people.

I’m reviving this topic as I believe it’s the biggest one focused on changes made on GOG.COM. Please bear with me as I’d like to address a few things that are both important for you and for us.

First, let me apologize all of you who spend time and effort to provide feedback regarding the website redesign we’ve launched for GOG.COM’s 10th anniversary celebrations, but were left without any reply from our side. This is not how this should look and work. You are an important part of the community built around GOG, one that is very vocal about everything we do, and one that cares about GOG. We really appreciate it, and this post is the first step we’re taking to fix communication with you.

While we didn’t communicate with you properly on the subject of the redesign, I’d like to let you know we’ve been reading and listening to your feedback from day one. As soon as you started sharing your thoughts, our design team was gathering the feedback and bouncing back ideas and solutions between themselves. They are constantly working on making the experience better, be it by fixing bugs or working on bigger changes that will go live this month and further on. Again, we failed at communicating that to you, and sorry about it, but we’re working on making things better, it just requires time and resources.

Third, I’d like especially thank a few community members who were very helpful to other users during the last few bigger sales, like Halloween and Black Friday. They have provided much help and guidance to users who felt lost, as well as provided some solutions that are missing from current promo layout. Thank you, this proves how great the community here is to each other.

As for some details what’s ahead of us – you know you can expect one more major sale on GOG.COM by this year’s end. A big part of the work of our design and development teams was devoted to making it great, so expect improvements from the sales mentioned above, like front page featuring, better recommendations and more – I don’t want to spoil too much, you'll see it for yourself soon. Some things probably won’t be ready for Winter Sale, but they will still come.

In this thread, as well as in others, you’ve been asking for changes, fixes or features. I’d like to address some of the feedback, just to kick-start the conversation, so I do encourage you to ask your questions and we’ll try our best to give you answers. One thing I’d also like you to keep in mind is that while we listen to your feedback and try to improve the general experience, some things will be changed but some will remain as they are, to make it best for as many gamers as possible.

Lack of GOGMixes
There are a few reasons why we’ve decided to remove GOGMixes. They were introduced back in 2010 and were never updated, which made the whole feature outdated. This also caused some issues with GOGMixes working properly with the new website. Other than that, through the years we've neglected GOGMixes and their moderation, which resulted in a huge amount of "spam" mixes.
We have plans how to improve games discoverability on GOG, so rest assured this will be addressed. As for GOGMixes, at this time I cannot commit to anything if they will be back this way or another. The topic will definitely be brought back to the discussion.

Site not working on old browser versions
As much as we’d like to, it’s impossible for us to keep support for all old versions of popular browsers. There is a reason why browsers are being updated by their creators (mainly being security reasons), and our main goal is to keep the site up to date with the latest versions.
And when it comes to IE support, due to the amount of work needed to support the website under IE combined with a very low margin of users, we decided to drop IE11 support entirely.

Filtering and sorting options lacking in the catalog
This is something we’re very well aware of, and we’re working on fixing those issues, like price sorting, discount sorting or list view. These are things that are next on the priority list after the sales featuring on the front page.

News section at the bottom of the front page
We hear you, and we have at least a couple ideas how to address that. Since no solution has been chosen yet, let me keep it like that for now, and I’ll be more than happy to tell more once we have things moving.

Once again, thank you for your feedback. And let’s keep the discussion rolling.

The review system seemed to be one of the things most people enjoyed, but thanks for highlighting your issues with it.

We've changed the autoplay on game cards on the big header, and added all the controls there, so it's up to you if you want to play it or not.
If you mean when you hover over a game tile, this won't be changed.

This is something we do have in our minds. I'll definitely keep you updated on the topic.

I'll bring the topic of character limitation and formatting in reviews to our devs, and see if and what can be done.

As for game titles visible in the catalogue view, it should be fixed wih the introduction of list view - coming soon™ ;)

Ok, we will keep that in mind and put it on the list of things to look into.

If you just look one post above yours, you'll see I'm saying we are taking this into consideration. At this moment this won't be changed, but we will look into it.

First, want to let you know, if you haven't seen it yet, the list view in the catalog is back. We're just adding some polishing to this option, and fixing the fact that after reload the view gets back to grid view, but other than that you can now browse all games as a list - no autoplay videos, and titles are visible without hovering over tiles.

When it comes to GOGMixes, and especially the one you're mentioning here, I think the revamped reviews could serve as a good place to inform other users if a game lacks a patch/update/feature.

As said before, we have a few ideas on how to change the featuring this section, but we're not ready to discuss that just yet. Will keep you posted.

We hear you. For now, it won't change, but this one is on our radar for sure.

I'm not taking this personal, nor I take it as a "hostile or disrespectful" manner. I've been here for long enough to know and appreciate all the things you've done over here. The changes are happening, and maybe not in the timeframe you consider reasonable, but I do hope we can win you back with everything that we have planned for the future.

True, but the posts just before that were from Nov. 28, which makes them on this lively forum a bit outdated.

That's fair, and I understand why you're being cynical. I hope we can prove we can do better, and things can change.

Some of the changes are happening now (list view) and in the upcoming days, so I'm sure we'll get your feedback on these.
As to the nav-bar bug, what do you have in mind?

There is no list. Things that won't change (and are important by you) were mentioned in my post - support for IE11 and older versions of browsers or bringing back GOGMixes in the old form. As for auto-play, I mentioned that this won't be changed, because currently we're not working on such change. But yes, we do hear you and understand it's one of the biggest issues you have, so it won't be left unnoticed.

EDIT for some typos

Thanks for reporting. We'll look into it.
As for the ability to set it as default view, we're working on it as I mentioned above.

Yes, we've done some changes n game pages - sorry for not letting you know earlier, during Winter Sale things are a bit crazy.
As you mentioned, we've added links to game forums. Aside from that the whole right side of the game page with basic information about the game, as well as game features and languages has been compacted so all this is better visible. We've also made the languages list fully visible without the need to click to see all of them.

That's pretty much a standard place where system requirements are usually put. We will be monitoring this and see if it makes sense to change that. Thanks for feedback.

We are testing some solutions, nothing final yet as you can see, i.e the blurry images. This change is not permanent. But we are looking into this.

And yes, happy holidays to you too john_hatcher, joppo, Cavalary and jkiiskinen ;p

I'm definitely still here, but mostly reading and gathering your feedback for the team if anything new pops-up. Yes, I haven't given any updates to you guys, as I'm still waiting for proper info and timeline from developers. I hope to have some good news about the changes we're working on soon™.

Hi all, I’m here to give you some updates on what was happening on the design and performance side of GOG.COM the past few weeks.

Let me start with the performance improvements that were introduced. We know that especially during bigger sales, at least some of you were experiencing big slowdowns of the website, that made browsing through the offer, especially on the front page, very hard. Since the past few weeks, those issues should not happen for anyone as we’ve worked on making the site run faster and smoother no matter how many things are featured there.

Second, with all the feedback we've gathered from you, we’ve put some of the things on our roadmap straight away as they don’t require testing and we clearly see these are valid for everyone. For others, we’ve been doing A/B testing.
Some of you already might have seen it, but starting from today all of you can check the first result of one of such tests as we’ve changed a bit the game tiles on the front page and in the catalog. From now on the tiles are a bit bigger, include the game title visible up front and does not resize when hovering over them. Hope you like the change, as the majority of GOG users preferred that option.

When it comes to the next steps, we’re scheduling more A/B tests on different areas of the website to choose the best solutions for most of you. We appreciate your feedback and we’re taking it into account, and at the same time, we want to understand if the directions we’re taking, also thanks to you, are viable for the majority of GOG users.

Of course, whatever we’re changing and implementing, we will keep you updated!
That’s it for now, and looking forward to give you more updates soon.