Hi All,

I have seen this type of message in other areas of the forum and their solutions have never worked. GOG client tries to auto update on program launch and the progress bar gets to 100% and then it says it encountered an error and to go to website to DL. I have resigned myself to do that, but the 1.2.40 version is not available yet on about>galaxy/download so I am stuck.

However, I would like to get this fixed.

win 7 64 bit
Panda Anti virus
Zone alarm
Malwarebytes
Many win 7 remote settings/services turned off as well as NORD & iPredator VPN configuration settings (I don't use VPN when using GOG though) so my computer does have many boiler plate services and settings adjusted for privacy/protection etc.

So, A) what's the best way to publish some sort of error log for more specific feedback, and are any of you aware of any systems settings or services that are needed to successfully update the client?

I have zero upset with GOG as I suspect that my system configuration being "Fort Knox-ee" has probably shut off a setting/service that the updater needs.

Suggestions?

thanks all.

Reel

I guess I get to play the heavy again.... It's usually a good rule of thumb on any support forum to never paraphrase an error that you receive. Ditto. You'll may note that no one has responded in 10 hours of posting. Kind of hard to spend the time leaving a suggestion when you don't mention what you have tried. Or at least hinted at what you tried. I'm going to assume you mean the GoG Galaxy client and not the GoG Downloader.

You mention the locked down status of your computer. I have a feeling the last step of Galaxy doing anything is to run a file check on the files. Could your set be interfering with this? I know this is a problem with the swtor MMO I play and folks get stuck at 96-97% complete quite often because of this.

Hope this helps

edit: Just to mention, using a VPN with GoG should be fine. I have in the past without issue.