Posted January 30, 2022
Hi,
At some point a few months ago I could no longer use my card to pay for purchases. That card was from Revolut, so I assumed they're to blame and used a card from an actual bank - after a few purchases it stopped working too.
Despite the chatbot I managed to submit a support ticket - that was on Dec. 8th 2021, and up to this point I've received absolutely no feedback after the confirmation email. At some point PayPal stopped working as well, leaving me unable to pay for games.
This is the worst (lack of?) customer support I've ever dealt with for a product I've paid for (I've purchased ~80 games on gog in the last few years), and I live in Eastern Europe, so my standards are quite low.
Is there anybody around here that can help?
Thanks!
At some point a few months ago I could no longer use my card to pay for purchases. That card was from Revolut, so I assumed they're to blame and used a card from an actual bank - after a few purchases it stopped working too.
Despite the chatbot I managed to submit a support ticket - that was on Dec. 8th 2021, and up to this point I've received absolutely no feedback after the confirmation email. At some point PayPal stopped working as well, leaving me unable to pay for games.
This is the worst (lack of?) customer support I've ever dealt with for a product I've paid for (I've purchased ~80 games on gog in the last few years), and I live in Eastern Europe, so my standards are quite low.
Is there anybody around here that can help?
Thanks!
No posts in this topic were marked as the solution yet. If you can help, add your reply