And on March 31, the key had expired. What's the problem here?

I laid out how things went down in my previous post here. The problem is that March 31 wasn't included in the time available to redeem the key. Or is this normal on GOG?

When a bill of yours says that you have until say April 10 to pay it does it mean you actually have to do it before April 10 or can you also do it up until and on April 10?

How, exactly, was the e-mail worded? If it said the code was valid until March 31, then that implies March 31 is not included in the time frame. If it said the code expires on March 31, then that's a bit more nebulous, as it can mean at the start, end, or sometime during the day.

I'm not sayin that you are wrong or that your complaint is baseless. But what you wrote in post#73 and then in post#75 are not the same thing:

· Post#73: "...the email said that the key is valid until Mar 31, 2018 and so did the redeem page..."

· Post#75: "...the redeem page said that it expires on March 31, 2018."


If it's the former, I agree that the key validity issue is open to interpretation. But if it's the latter, then I don't see how anyone can be surprised that, on March 31, the key had already expired.

The email says until and the redeem page said on when I checked to see what the key I won was for. From my experience they both include or at least should include that last date mentioned. See my example for paying a bill.

Perhaps I'm wrong and GOG doesn't do things the way I think is the norm to do them.

My wording in post 73 is because I think that in both cases that date is included in the deadline.

The redeem page didn't use "until" or "on", just "expire" and the date. Are you saying that the date on the redeem page isn't included in the time to claim a key and that people know this?

It's not about the key, I'm more bothered by the fact that it wasn't clearly stated until when the key was good and I tried to give it away thinking that it was still good.

When I read key expires + date, I understand it expires at 00:00 on that date meaning when the day changes and it is 31st the key expires at that moment.

That's what I'd understand, yes (just as greeklover above).

'Until' generally doesn't include the last thing mentioned. As an example, if your work shift goes until 5 PM, you don't work until 5:59:59. Your shift ends when that time period starts (4:59:59). No different with an offer lasting until a specific date. Once that date rolls around, the offer is over. So, at 23:59:59 on the 30th, the offer ends.

However, where they worded it differently on the redeem page, I feel you have an argument there.

You are right in your example but I don't think that it applies the same to time and dates.

Anyway, no point discussing it further. GOG sent me a replacement key. They also said that their communication on key expiration should improve in the near future.