Posted June 22, 2022
HunchBluntley: I would always go the opposite route -- post in the game forum, and if there're no (helpful) responses, or the problem is unresolved after a while, then (and only then) post in "General Discussion".
BreOl72: I agree basically with all that you've written, but how long is "after a while"? After what time is it ok to post your question in the GD, especially if (in most cases) it's a question related to a game that you want to play right now - but can't (or can't to the full extend you wish you could - as in this case) because that question hasn't been answered yet?
Besides: to address your concerns regarding "future visitors of the games' specific subforums":
nobody is keeping you from posting the problem AND the solution to it, in the subforums.
As a matter of fact, just to prove my point, I made it just now:
https://www.gog.com/forum/heroes_of_might_and_magic_series/how_to_split_the_armies_in_homm_games_a_solution
:)
To answer you first question: I'd say a day or two, if one is impatient (and if one is too impatient even for that, one should really brush up on one's online research skills and go hard on trying to find the solution oneself). Personally, I'd be cool to leave it for a week, maybe two, before I'd give up and post in the main forum. (I don't recall if I've ever actually done that, though. Then again, I've usually been able to answer my own questions without posting at all. :) )