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General discussionI got charged for my purchase of Divinity: original sin 2 but did not recieved my game(3 posts)solved(3 posts)solved
(3 posts)solved
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Posted September 28, 2019
I paid for Divinity: original sin 2 on gog, but after entering credit card info and pressing purchase button, it did not redirected me to purchase successful screen and did not sent me an email for it but it charged me anyway. I pressed the button again just in case it's just a simple lag but it did not worked while charging me again. I opened a support ticket and I am currently waiting for 13 hours.
Advice or help from anyone who had simmilar experience would be nice :)
This question / problem has been solved by tfishellimage
Posted September 28, 2019
https://support.gog.com/hc/en-us/articles/212806385-I-got-charged-and-did-not-get-my-game

Contact support here:

https://support.gog.com/hc/en-us/requests/new?form=orders
Posted September 28, 2019
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Ozymandias089: I paid for Divinity: original sin 2 on gog, but after entering credit card info and pressing purchase button, it did not redirected me to purchase successful screen and did not sent me an email for it but it charged me anyway. I pressed the button again just in case it's just a simple lag but it did not worked while charging me again. I opened a support ticket and I am currently waiting for 13 hours.
Advice or help from anyone who had simmilar experience would be nice :)
Unfortunately it's the weekend so you may have to wait a while, but I'm confident this will all get sorted out. GOG is reputable.
Pages:
1
This is my favourite topic
Community
General discussionI got charged for my purchase of Divinity: original sin 2 but did not recieved my game(3 posts)solved(3 posts)solved
(3 posts)solved