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Hello there,

Tried to purchase something from the weekly sales, and keep getting a stupid error, which at first I thought it was from Revolut, but I had a chat with them and it's actually GOG side kinda problem.

I tried with a virtual card, with the actual card, with another fresh virtual card, checked if actually have the needed money and there's no pending transactions etc.

I did buy using the same card, earlier in the morning from Steam, no issues, I also purchased last few days from gog, again, no issues, so obviously something temporary.

Now I really would like to get to purchase that River Ransom Underground at the discount, and sadly have no other euro specific card.
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That's interesting... I have also been purchasing store credit with a Revolut virtual debit card for a few months now and never had issues.

Have you tried contacting GOG support about this?

https://support.gog.com/hc/en-us/requests/new?product=gog&form=orders
Post edited July 05, 2021 by WinterSnowfall
I have revolut + 2 debit cards + 1 credit card. All of them work online without issue, but on GOG only the credit card is working. Revolut stopped working recently.
Raiffeisen just changed the Mastercard cards to Visa.Well i have no possibility to buy games on GOG anymore. I tried,Mozilla,Opera,Edge and Chrome.......alll payment failed on all my cards. 2 debit cards, 1 credit cards, revolut (base+1 use option on app).
Those work flawlessly on steam, epic, ea, netflix, etc.
I have no ideea what to do!!!!!!
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danieliorga2000:
Contact GOG Support. You can find the link at the top of the website.
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danieliorga2000: Raiffeisen just changed the Mastercard cards to Visa.Well i have no possibility to buy games on GOG anymore. I tried,Mozilla,Opera,Edge and Chrome.......alll payment failed on all my cards. 2 debit cards, 1 credit cards, revolut (base+1 use option on app).
Those work flawlessly on steam, epic, ea, netflix, etc.
I have no ideea what to do!!!!!!
It's possible that your clearing/holding bank may need to authorize international purchases.
Visa debit cards do work on GOG (normally, at least). Though it won't help you in the short term, it might be worth voting for SEPA acceptance with GOG because this would make all such issues either go away or at least traceable. There is a wishlist entry for it but it has only a puny 15 votes so far:
https://www.gog.com/wishlist/site/sepa_credit_transfer_payment_method_as_an_alternative_payment_method_for_eu_citizen_and_citizens_whose_countries_take_part_at_sepa
With the instant credit transfer feature they introduced things could be just as smooth as any other payment option, just with the middleman removed, for everyones benefit.
Post edited 3 days ago by Dawnsinger