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General discussionPlease Let the Russians Hack My Account to Play(13 posts)(13 posts)
(13 posts)
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This is my favourite topic
Posted April 05, 2018
low rated
Your security measures are stupid. This is not a high-security account, like my work email. These are JUST games!!! You make playing a pain in the ass!! If someone hacks my account. Was dann nu? They might play my Planescape?! Heaven forbid!! If they were to try to pay for something, they would have to verify that. I would see the charges. I would stop payment at my bank.

Society is so insane, that I no longer keep important stuff on my computer anyhow. I keep it written down in a drawer. THAT is the most secure location. Your site isn't as important as you'd like to think. I have less trouble with my steam account, and the games there are more expensive.

Please develop an opt-out for old farts like me, who know the value of things, or lack thereof.

Signed,

Tired of being harassed by the freaking two-step-verification crap and "are you a robot" non-sense.
Posted April 05, 2018
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heatherceana: Tired of being harassed by the freaking two-step-verification crap and "are you a robot" non-sense.
Well the robot things are really annoying and nothing can be done.
But for the two-step thing, go to your account -> orders & settings -> login & security. There you can disable it.
Posted April 05, 2018
Ah, this thread again.

It takes a minute, at most.
Post edited April 05, 2018 by Darvond
Posted April 05, 2018
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heatherceana: Tired of being harassed by the freaking two-step-verification crap and "are you a robot" non-sense.
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moonshineshadow: Well the robot things are really annoying and nothing can be done.
I guess something can be done about that too, like letting your browser keep cookies, or using the Galaxy client. But to this day I am still unsure what exactly triggers CAPTCHA to appear on gog...

I use Chrome with gog.com and let Chrome keep cookies, and I never see CAPTCHA (nor two-step authentication for that matter). I use Chrome also with e.g. hotmail.com, humble bundle and steampowered.com as well so that their just as annoying 2FA code questions don't come up either (you can't even disable them there, like you can on gog.com).

I am not using Galaxy but I presume these two-step logins nor CAPTCHAs are an issue there, similarly like they are not an issue when using the Steam client (only if going to steampowered.com with your web browser).
Post edited April 05, 2018 by timppu
Posted April 05, 2018
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heatherceana: If they were to try to pay for something, they would have to verify that. I would see the charges. I would stop payment at my bank.
That may be, but usually those types buy gift codes to re-sell them, so it's not just you and your bank account involved when your account is hacked...

Also I don't see what the problem with 2FA is - I see it maybe once a year? Also as timppu wrote, simply allowing (first party!) cookies will reduce the robot check to once for the first login and then for redeeming gifts.
Posted April 05, 2018
avatar
heatherceana: Your security measures are stupid. This is not a high-security account, like my work email. These are JUST games!!! You make playing a pain in the ass!! If someone hacks my account. Was dann nu? They might play my Planescape?! Heaven forbid!! If they were to try to pay for something, they would have to verify that. I would see the charges. I would stop payment at my bank.

Society is so insane, that I no longer keep important stuff on my computer anyhow. I keep it written down in a drawer. THAT is the most secure location. Your site isn't as important as you'd like to think. I have less trouble with my steam account, and the games there are more expensive.

Please develop an opt-out for old farts like me, who know the value of things, or lack thereof.

Signed,

Tired of being harassed by the freaking two-step-verification crap and "are you a robot" non-sense.
Well, there is an option to turn it off. But yes, I tend to agree with you, all these extra id steps are getting ridiculous. Login to website, then login it to email to which needs to text you a code to login, so you can get a code to log in to your account. Unfortunately, and its not just this site, it is getting worse and worse, need to give over phone numbers, personal info for "questions", play silly games with a captcha as if we are any better at trying to work out if that tiny grey blog on a grainy vga picture is a car or not. And what does it all benefit us? Naught, does it stop hackers and such like, nope. Much like DRM it probably causes more of the problems than it ever could fix.
Hacker - should I go for this account which i easy to log in too but doesn't have anything, or that juicy looking account with 600 steps of authentication...
Posted April 05, 2018
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heatherceana: Your site isn't as important as you'd like to think. I have less trouble with my steam account, and the games there are more expensive.
Your lack of interest in securing your account isn't as important as you'd like to think. Your solutions are 'Wass dan nu? If it happens I'll just bother my bank and bother GOG to block/get my stuff back? So some random innocent guy who traded/bought a key that was fraudulently bought from my account might get scammed because of me. So what right?'

Please, old farts like you, just stop using the internet if you are incapable or unwilling to do some basic internet etiquette.
Post edited April 05, 2018 by Pheace
Posted April 05, 2018
I understand that too frequent 2-step verifications can be annoying (even if I never get them).

That said:
- other users don't want hackers to get their paid games for free (expecially if expensive).
- Gog itself doesn't want that too (it's their main business, it's not "just games").
- suggesting to block payments as a practice against hackers is a bit silly (it would happen constantly and it would damage Gog).

So, the security measures make sense and will remain in place.
(even if they could be improved, if they're bad as you report)
Post edited April 05, 2018 by phaolo
Posted April 05, 2018
Are you related to John Ceana? :P
Posted April 05, 2018
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heatherceana: Your security measures are stupid.
Greetings:

Like almost all online support forums, we're customer driven with little to no staff interaction.

You want to be over here to discuss thus matter with staff:

https://support.gog.com/hc/en-us/requests/new?form=account

Hope this helps
Posted April 05, 2018
low rated
deleted
Posted April 05, 2018
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heatherceana: Please develop an opt-out for old farts like me, who know the value of things, or lack thereof.
Already exists. Log into Google first.

Here, I did the search for you:

https://www.google.com/search?q=gog+captcha

Been a known work around for quite some time. Should be mentioned in every recent thread mentioning it.

You're welcome.
Posted April 05, 2018
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timppu: I guess something can be done about that too, like letting your browser keep cookies, or using the Galaxy client. But to this day I am still unsure what exactly triggers CAPTCHA to appear on gog...
Yeah, I also never really understood why it sometimes appears. Normally no problem and then suddenly it turns up. Oh well.
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This is my favourite topic
Community
General discussionPlease Let the Russians Hack My Account to Play(13 posts)(13 posts)
(13 posts)