It's my first time using gog. I applied for a refund because I had a discount event a day after I bought the game.
Unfortunately, he replied to an email asking him to choose a refund method in cash, but the game was not refunded until the event was over. After that, I sent a refund request e-mail several times and everyone said they would get a refund in cash, but the refund has not been processed until now, almost a month after the first e-mail was sent. Recently, even if you apply for a refund, you have not even received an email asking you to choose a method. I'm nervous if my refund is going well. If there's anyone who experienced something similar on "gog", please give me advice.