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I have sent in a support ticket to refund cyberpunk 2077 because there are multiple bugs that crash the game to the desktop and i am unable to even get 5 min into the game. I sent a refund ticket and i have not heard anything since expect the automated response. How long does it take the support team to respond usally?
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Gwost: I have sent in a support ticket to refund cyberpunk 2077 because there are multiple bugs that crash the game to the desktop and i am unable to even get 5 min into the game. I sent a refund ticket and i have not heard anything since expect the automated response. How long does it take the support team to respond usally?
Double check what the automated response e-mail says that you should have received after putting in a refund request. Sometimes you may need to reply to it via e-mail to confirm it and method of refund (actual refund vs wallet funds):-
https://www.gog.com/forum/general/did_i_set_up_my_support_ticket_wrong

If all else fails, try sending a private message to ponczo (a moderator here) asking her to "bump" it along.
I finally got a response. So never mind.