Posted December 14, 2018
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Although I guess it can be partially due to some settings.
I just found out that my Steam account had games list set as private, even though the profile itself was public.
I don't know if that has something to do with it. I haven't changed any Steam settings, as I don't really use Steam, I only redeem free codes from bundles and such, but in the past GOG Connect actually worked for me. I heard that Steam might have changed their privacy settings, and if that's true, then maybe trying different settings will help.
Sadly I discovered this settings issue only after trying that Connect refresh button twice. And that has a two-hour reset, although resetting it took much longer than two hours, so who knows how long it will take before I can hit it third time.
In any case, good luck with your next refresh!