Posted January 14, 2014
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SpaceManThe
Gods Child
Registered: May 2012
From United Kingdom
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Kardwill
New User
Registered: Sep 2010
From France
Posted January 14, 2014
Edit : Errased because I made a mistake, and don't have a point anymore. Ooops
Post edited January 14, 2014 by Kardwill
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VABlitz
Desert Ranger
Registered: Jul 2012
From United States
Posted January 14, 2014
Take it up with your bank. There are no FTF credit cards out there for you to switch to. Are you really complaining about a few pennies. The largest FTF I ever received was $2 and that was on a rather large $70 purchase. I get charged more sales tax in the grocery store than I spent on those. Mostly my FTF's are under a quarter, I've lost more change than that in my couch.
Post edited January 14, 2014 by jjsimp
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coolVariable
New User
Registered: Dec 2013
From United States
Posted January 17, 2014
low rated
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One could make the argument that they could be more visible about their location, or the location of their bank, but I also think one should bear in mind that when shopping online, you really have no idea where website is located. So if foreign fees are a concern a little digging may be in order
And GOG is absolutely circumventing tax laws IN MULTIPLE countries by using a bank in Cyprus, since the sole purpose for doing so would be WHT circumvention.
So: think before you post.
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Shaolin_sKunk
Misanthrope
Registered: May 2012
From United States
Posted January 17, 2014
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mabrookes
mmm . . . things
Registered: Jan 2009
From United Kingdom
Posted January 17, 2014
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I added the appropriate information to the Website Help page, after consulting it with Destro. It should be enough of a "warning" for future customers about any additional charges which are out of our control.
It wasn't just one bank in one country, but we've gotten only a handful of reports about such international fees, so the notification had to wait in line while Support and the Devs were busy with other things. I hope you guys understand. :)
On the bright side I have never heard from a customer who was charged by GOG.com for more than was stated in his checkout window. :)
Paypal may add a slight amount to their conversion rate but it is tiny compared to what I was paying.
Post edited January 17, 2014 by mabrookes
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BlueMooner
Blue User
Registered: Jun 2012
From United States
Posted January 18, 2014
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And GOG is absolutely circumventing tax laws IN MULTIPLE countries by using a bank in Cyprus, since the sole purpose for doing so would be WHT circumvention.
So: think before you post.
Have a mirror.
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gbmn4691
New User
Registered: Apr 2012
From United States
Posted April 26, 2014
I would like to see the FTF/outside GOG fee mention in the help page be more prominent or have its own heading
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TQuin
Awesomest
Registered: May 2011
From United States
Posted June 09, 2014
I've read this discussion a little, but don't have time to read every post entirely, so this might have been mentioned already. I found this thread looking for information on these fees.
While I agree that it would be courteous to provide a message informing of the possibility, the responsibility to let you know falls to your financial institution as they're the entity who actually assesses those fees. When you pay with PayPal, you'll get a confirmation email from PayPal and those emails do make mention of possible international transaction fees that may be assessed. If you feel like your financial service provider is not forthcoming enough with said information, I would follow-up with them and ask to be given notification any time these fees are assessed.
I can tell you with some certainty that if you use PayPal in the US, simply take your total and multiply by 1.0084, then take the resulting number at just the first two decimal places neither rounding up nor down. This will ballpark your total within a few cents if not dead on the money. Bear in mind, I notoriously only make small transactions when games go on sale, so this figure might not be accurate at higher dollar amounts.
Edit:
For what it's worth, I thoroughly appreciate the fact that GOG isn't a US company. The business atmosphere here in the US is crooked as hell. A stellar idea like this would never get off the ground in the United States of Fear and Greed.
Another edit:
People who spend a large amount of time commenting on web forums make me very uncomfortable.
While I agree that it would be courteous to provide a message informing of the possibility, the responsibility to let you know falls to your financial institution as they're the entity who actually assesses those fees. When you pay with PayPal, you'll get a confirmation email from PayPal and those emails do make mention of possible international transaction fees that may be assessed. If you feel like your financial service provider is not forthcoming enough with said information, I would follow-up with them and ask to be given notification any time these fees are assessed.
I can tell you with some certainty that if you use PayPal in the US, simply take your total and multiply by 1.0084, then take the resulting number at just the first two decimal places neither rounding up nor down. This will ballpark your total within a few cents if not dead on the money. Bear in mind, I notoriously only make small transactions when games go on sale, so this figure might not be accurate at higher dollar amounts.
Edit:
For what it's worth, I thoroughly appreciate the fact that GOG isn't a US company. The business atmosphere here in the US is crooked as hell. A stellar idea like this would never get off the ground in the United States of Fear and Greed.
Another edit:
People who spend a large amount of time commenting on web forums make me very uncomfortable.
Post edited June 09, 2014 by TQuin