It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Got my downloader all downloaded, set up and ready to go. Starts up fine and i set it to have a firewall exception like usual, but when it asks me for my e-mail and password it never gets logged in. I'm not running any particularly exotic OS or anything (just regular ol' Windows XP) so I can't think of what it could be. I even changed my password to make sure I didn't have a typo in it the first time.

Any ideas?
Are you using the new launcher or the Adobe AIR based old one? Go to your game shelf, click a game, click the "?" next to "Add to Downloader" and download. There have been issues reported by people with older versions.
avatar
Vagabond: Are you using the new launcher or the Adobe AIR based old one? Go to your game shelf, click a game, click the "?" next to "Add to Downloader" and download. There have been issues reported by people with older versions.
I just downloaded the executable today, so I assume it's the new one
avatar
Vagabond: Are you using the new launcher or the Adobe AIR based old one? Go to your game shelf, click a game, click the "?" next to "Add to Downloader" and download. There have been issues reported by people with older versions.
avatar
RobtheStampede: I just downloaded the executable today, so I assume it's the new one
Strange. I haven't heard any login issues when someone is using the latest version. Have you tried contacting support?
avatar
RobtheStampede: I just downloaded the executable today, so I assume it's the new one
avatar
Vagabond: Strange. I haven't heard any login issues when someone is using the latest version. Have you tried contacting support?
That's my next step. I was hoping it was something simple I was just forgetting, but oh well...