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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 07, 2015
avatar
gamesfreak64: hi just installed the client... but theres tons of below viewing thresholds on load and loads of replies and or posts
this makes replying and giving/reading feedback impossible

i made some screenhots from seevral pages, and made a compilation of it on 1 big image, i have send the image with a question to support cause i think a setting is wrong on the forum cause laods of the posts need to be unfold ...

so until this is fixed i cant reply cause all will be folded anyways
so i will experiment with galaxy abit for now.
Yeah the forum is a bit buggy at the moment. But you can at least get rid of this threshold notice if you go to the settings ("My Settings" at the right upper corner of the forum) and uncheck the "Hide low rep post" box.
Posted May 07, 2015
avatar
voorhees1979: Having a problem installing Witcher 2 via galaxy. It downloads all the files just fine, it then says moving 0.0% then gives me the error shown in the attachment. The drive it is installing to has over 100gb free and I have also tried launching Galaxy in admin mode, specs:

Win 8.1
i5 2500k@4.6ghz
8 gb ram
gtx 980
Have you ran the galaxy client as Admin?
Posted May 07, 2015
thanks for the tip.... btw you are hidden aswell with this answer :D
i am typing from withing the client now, it looks like some google stuff has been used i see an ugly gold rectangle arount the active input field ( brrrr)

When i use several fora i never use chrome because of the irritating fat borders around an active button or inputfield
i stick with FF cause that browser doesnt give me those highlighted boxes.

The gog reply on theg website has a dark gray outlinecolor around the box , i like that better, as far as me the gold border can be moved, its to much ugly, some colors should be avoided or forbidden to be used when designing an interface, one of these are gold colors, iewww...

besides you can see by the blinking cursor in which part the typing can be done so the gold border can be removed.
Posted May 07, 2015
Very buggy on OS X!! Galaxy installed games inside games and blows up the *.app sometimes. This software is not ready for a beta yet, I think!
Post edited May 07, 2015 by Lebostein
Posted May 07, 2015
avatar
voorhees1979: Having a problem installing Witcher 2 via galaxy. It downloads all the files just fine, it then says moving 0.0% then gives me the error shown in the attachment. The drive it is installing to has over 100gb free and I have also tried launching Galaxy in admin mode, specs:

Win 8.1
i5 2500k@4.6ghz
8 gb ram
gtx 980
avatar
Cavenagh: Have you ran the galaxy client as Admin?
Hi,

Thanks for the reply, yeah I have tried that, I seem to be getting server errors now when trying to verify the files.
Posted May 07, 2015
The Galaxy beta application has nice layout and everything is easy to read and navigate. I like it. Too bad I can't install any games, but I guess I'll sort it out, or you will.

avatar
SamFisherChaos: hey add me freakormama
avatar
DoorOfSouls: add me!
You two should quote half of the internet next time. Opening post isn't enough, right?
People, please: common sense.
Post edited May 07, 2015 by kaos_33
Posted May 07, 2015
Hi everyone,

Super sad right now that I can't test GOG Galaxy because of

"reinstalling Galaxy (Windows) to a different folder than the initial install will cause an error "

:(

Any idea when this will be fixed?


Thank you,
Ian
Posted May 07, 2015
avatar
WarriorRaiders: Hi everyone,

Super sad right now that I can't test GOG Galaxy because of

"reinstalling Galaxy (Windows) to a different folder than the initial install will cause an error "

:(

Any idea when this will be fixed?

Thank you,
Ian
Try using the solution posted here, it worked for other users:
http://www.gog.com/forum/general/gog_galaxy_beta_starts_now_e5bf1/post925
Posted May 07, 2015
avatar
WarriorRaiders: Hi everyone,

Super sad right now that I can't test GOG Galaxy because of

"reinstalling Galaxy (Windows) to a different folder than the initial install will cause an error "

:(

Any idea when this will be fixed?

Thank you,
Ian
Only GOG knows I guess .
But just to be sure , you are aware that you can set game download and game install folders differently from where Galaxy client is installed ???
So issue ought maybe not be that big of a deal ?
Personally I just let the Galaxy client install to where it wanted and then in settings set game download folder and game install folder manually to where I had it before with the rather old alpha version I used to have !
Please notice that if you install Galaxy client on top of an old alpha then the alpha might not be able to auto-update , so in case just go to your GOG games library and select to re-download the Galaxy client and manually install and then set game download and install folder paths manually to where you want them...
Posted May 07, 2015
Hi, I just tried importing my games and only one seems to import.

I keep all my games as a collection in a games folder inside my applications folder. Inside the games folder are all my games that self run (Basically anything thats not from steam) and any collectiosn of games such as Ultima and Seirra collections, I keep togeather in folders of there own.

I'm hoping I can get some info on a way to import the rest of my games. Also that this information can help on improving it, if the way games are sorted togeather are causing the issue.

(edit)
I also tried scanning one of the folders that have a collection of games I get from gog and it says there are no games found in the folder.

(Probably uneeded info but heres what I'm using)
Using a late 2009 iMac
3.06 GHz Intel Core 2 Duo
12 GB DDR3
Nvidia Geforce 9400 256 MB
Post edited May 07, 2015 by Mursa
Posted May 07, 2015
Hey,

Can't report on mantis at the minute with my logs as I uninstalled GOG Galaxy from my C drive to see how it runs on my secondary D drive however have lost my game library (All the Free Games, my games and the GOG Galaxy Client). My library just shows 0 items with nothing hidden. Is this a common problem at the minute, is it worth putting on mantis even though I have no logs?
Posted May 07, 2015
I've read some things across the general discussion forum today that lead me to speculate that some people are seeing the forums as they have been for quite a long time, and other people are seeing a completely different incarnation of the forums in which posts can be hidden or other stuff. For example I've heard at least 3 or 4 people indicate today things like "why is everything being downrated" in forums where nothing is downrated that I can see.

Rampant speculation: GOG has developed either brand new forum handling code, or they have updated the existing code and we'll be getting a full scale rollout of it soon once the worst kinks are ironed out, but in the mean time they're able to roll it out to small groups of people or individuals bit by bit. Either way, I get the feeling we're going to have some more new bits to test with new functionality soon however hopefully the people guinea pig testing it now help get the worst issues ironed out first before we all see it. hehe

</end of rampant speculation>
Posted May 07, 2015
avatar
Mursa: Hi, I just tried importing my games and only one seems to import.

I keep all my games as a collection in a games folder inside my applications folder. Inside the games folder are all my games that self run (Basically anything thats not from steam) and any collectiosn of games such as Ultima and Seirra collections, I keep togeather in folders of there own.

I'm hoping I can get some info on a way to import the rest of my games. Also that this information can help on improving it, if the way games are sorted togeather are causing the issue.

(edit)
I also tried scanning one of the folders that have a collection of games I get from gog and it says there are no games found in the folder.

(Probably uneeded info but heres what I'm using)
Using a late 2009 iMac
3.06 GHz Intel Core 2 Duo
12 GB DDR3
Nvidia Geforce 9400 256 MB
I don't think that you can add non-GOG games at the moment .

Anyway here is what they write in blue on the top of this forum thread page about importing games :

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the "+" button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage" -> "Import folder" and point the folder selector into the folder where that game is installed.
Please be aware that Client will accept any folder pointed to and will overwrite files inside it (this can for example wipe some mods or damage other apps in case of pointing to a wrong folder) and will update the game to the newest version (current default language English).
Posted May 07, 2015
avatar
WhiskeredWolf: I uninstalled GOG Galaxy from my C drive to see how it runs on my secondary D drive
From the top post:

== KNOWN ISSUES ==

- reinstalling Galaxy (Windows) to a different folder than the initial install will cause errors
Posted May 07, 2015
avatar
WhiskeredWolf: Hey,

Can't report on mantis at the minute with my logs as I uninstalled GOG Galaxy from my C drive to see how it runs on my secondary D drive however have lost my game library (All the Free Games, my games and the GOG Galaxy Client). My library just shows 0 items with nothing hidden. Is this a common problem at the minute, is it worth putting on mantis even though I have no logs?
Try an account refresh:
https://www.gog.com/account/refresh
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)