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General discussionGOG stalls when I download files and stays at 0.0 MB/s for long periods(19 posts)(19 posts)
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Posted January 16, 2019
GOG Galaxy continually it stalls and will slow down to a crawl or get stuck, usually when downloading a new install file in the cue. my connection is normally 6.6 MB/s but since last week it has been stalling constantly everytime a new game is cued up(in Galaxy) for download. I am trying to get my installers downloaded.

Windows 10 fully updated as of Janurary 15 2019
nVidia Geforce 1080 GTX
SoundBlaster AE-5
Etrhernet Connection 1217-V driver 12.15.22.6 (Microsoft) digitally signed.
Asus Z87 Maximus Extreme VI
so far it has been stalled at .1% at 0.0MB/s for about two hours trying to download Kingdom Come Deliverance!
GOG Galaxy version 1.2.51
Post edited January 16, 2019 by neosapian
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted January 16, 2019
I would contact support as it could be an unknown server issue.
Posted January 16, 2019
I have that too. Most likely server sided.
Posted January 16, 2019
have multiple downloads in firefox and atleast 1 will fail due to timeout
Posted January 16, 2019
avatar
neosapian: GOG Galaxy continually it stalls and will slow down to a crawl or get stuck, usually when downloading a new install file in the cue. my connection is normally 6.6 MB/s but since last week it has been stalling constantly everytime a new game is cued up(in Galaxy) for download. I am trying to get my installers downloaded.

Windows 10 fully updated as of Janurary 15 2019
nVidia Geforce 1080 GTX
SoundBlaster AE-5
Etrhernet Connection 1217-V driver 12.15.22.6 (Microsoft) digitally signed.
Asus Z87 Maximus Extreme VI
so far it has been stalled at .1% at 0.0MB/s for about two hours trying to download Kingdom Come Deliverance!
GOG Galaxy version 1.2.51
This used to be a common occurrence with the gog downloader. If it's caused by the same issue, then a setting might be able to be changed. The old settingg was called "concurrent downloads." It should be changed to 1, if that setting exists.

If you don't want Galaxy, you can try the gog downloader, but Galaxy, in general, does a good job.

My experience is that I usually have faster connections to gog than steam.

P.s. or temporary issue. Contact support.
Post edited January 16, 2019 by Tallima
Posted January 19, 2019
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neosapian: GOG Galaxy continually it stalls and will slow down to a crawl or get stuck, usually when downloading a new install file in the cue. my connection is normally 6.6 MB/s but since last week it has been stalling constantly everytime a new game is cued up(in Galaxy) for download. I am trying to get my installers downloaded.

Windows 10 fully updated as of Janurary 15 2019
nVidia Geforce 1080 GTX
SoundBlaster AE-5
Etrhernet Connection 1217-V driver 12.15.22.6 (Microsoft) digitally signed.
Asus Z87 Maximus Extreme VI
so far it has been stalled at .1% at 0.0MB/s for about two hours trying to download Kingdom Come Deliverance!
GOG Galaxy version 1.2.51
avatar
Tallima: This used to be a common occurrence with the gog downloader. If it's caused by the same issue, then a setting might be able to be changed. The old settingg was called "concurrent downloads." It should be changed to 1, if that setting exists.

If you don't want Galaxy, you can try the gog downloader, but Galaxy, in general, does a good job.

My experience is that I usually have faster connections to gog than steam.

P.s. or temporary issue. Contact support.
"concurent downloads" I don't see it in the settings, if it is anywhere it is in some "ini" file well hidden(of course) but I wouldn't know where to look the old downloader requires the use of a browser and is tedius or I would use it.
Posted January 19, 2019
works fine for a time then it dies down to a crawl. I don't know, but it maybe an AT&T problem but I am still going to contact GOG support. thanks for all the replies.
Post edited January 19, 2019 by neosapian
Posted January 19, 2019
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neosapian: works fine for a time then it dies down to a crawl. I don't know, but it maybe an AT&T problem but I am still going to contact GOG support. thanks for all the replies.
It works for me most of the time but sometimes it really does slow down. At that point I press pause, then continue and it continues loading at full speed.
Posted January 19, 2019
I get the same problem as the OP when downloading installersm at first I thought it was because of the sucky internet in this country. I thought everything was fine for everyone else until I saw this thread.

I have no problems downloading the backup installers through the browser most of the time.
Posted January 19, 2019
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neosapian: GOG Galaxy continually it stalls and will slow down to a crawl or get stuck, usually when downloading a new install file in the cue. my connection is normally 6.6 MB/s but since last week it has been stalling constantly everytime a new game is [queu]ed up (in Galaxy) for download. …
It's a queue. You (up) something to play, or play a game that uses a (pool) [url=https://www.dictionary.com/browse/cue]cue, or wait for your cue to say your lines in a play.
Posted March 04, 2019
I have tried the methods discribed by posters here. I have even shut down the entire program and restarted with varying results and gone so far as rebooting the entire system. Only to come up with a hike in download speed no more than 1-5 minute intervals. The drop to 0 is more than 30 minutes at a time. It happens more frequently now. in fact, it is more at 0.0/MB/s sometimes for 30 minutes at a time with the top speed gained and dropping within 5 minutes of each hike. I spend more time restarting it than downloading games. I am surpised and a bit disgusted that GOG no longer fixes things but instead promotes "new" features at every "update". I am tired of Games not getting fixed(including most classic titles) and am tired of GOG spending more time promoting "Indie" titles(mostly amatures) than in fixing its server and fiixing Old games. GOG used to stand for "Good Old Games" Now it is just a group of letters and they have little interest in fixing even the abilty to download your stuff. It has been months and no fix. I have tried many AV/Firewall optinos and have gone back to Windows 10 default loadout(which was working fine before) and no go! since around the early part of december of last year I have still had this frequent dropout, and as another said, it is not ISP nor the internet(MY AT&T works fine for all else too) it is GOG and Galaxy! the GOG downloader works fine but it is not good for downloading a large group of games. the Browser can get flaky too if you continually ping the downlaod links on the GOG site. Galaxy has no bug reporter(I seem to recall it once did, thatt was removed for some strange reason). I wonder why.
Thanks everyone for trying!
:)
Post edited March 04, 2019 by neosapian
Posted March 06, 2019
avatar
neosapian: GOG Galaxy continually it stalls and will slow down to a crawl or get stuck, usually when downloading a new install file in the cue. my connection is normally 6.6 MB/s but since last week it has been stalling constantly everytime a new game is cued up(in Galaxy) for download. I am trying to get my installers downloaded.

Windows 10 fully updated as of Janurary 15 2019
nVidia Geforce 1080 GTX
SoundBlaster AE-5
Etrhernet Connection 1217-V driver 12.15.22.6 (Microsoft) digitally signed.
Asus Z87 Maximus Extreme VI
so far it has been stalled at .1% at 0.0MB/s for about two hours trying to download Kingdom Come Deliverance!
GOG Galaxy version 1.2.51
Having similar issues, except it doesn't happen all the time for me. Mantis report here if you want to chime in on it: http://mantis.gog.com/view.php?id=5919
Posted March 06, 2019
avatar
neosapian: I have tried the methods discribed by posters here. I have even shut down the entire program and restarted with varying results and gone so far as rebooting the entire system. Only to come up with a hike in download speed no more than 1-5 minute intervals. The drop to 0 is more than 30 minutes at a time. It happens more frequently now. in fact, it is more at 0.0/MB/s sometimes for 30 minutes at a time with the top speed gained and dropping within 5 minutes of each hike. I spend more time restarting it than downloading games. I am surpised and a bit disgusted that GOG no longer fixes things but instead promotes "new" features at every "update". I am tired of Games not getting fixed(including most classic titles) and am tired of GOG spending more time promoting "Indie" titles(mostly amatures) than in fixing its server and fiixing Old games. GOG used to stand for "Good Old Games" Now it is just a group of letters and they have little interest in fixing even the abilty to download your stuff. It has been months and no fix. I have tried many AV/Firewall optinos and have gone back to Windows 10 default loadout(which was working fine before) and no go! since around the early part of december of last year I have still had this frequent dropout, and as another said, it is not ISP nor the internet(MY AT&T works fine for all else too) it is GOG and Galaxy! the GOG downloader works fine but it is not good for downloading a large group of games. the Browser can get flaky too if you continually ping the downlaod links on the GOG site. Galaxy has no bug reporter(I seem to recall it once did, thatt was removed for some strange reason). I wonder why.
Thanks everyone for trying!
:)
Have you run a tracert on the download server to make sure you're not going through as bad hop? The issue could also be a corrupted DNS. Try a DNS cache flush.
Posted March 06, 2019
Don't know if it's related, but just a few hours earlier today I observed big delays when initializing downloads through GOG Downloader. These delays never occurred before and they were only upon download initialization, after the downloads started everything seemed to work ok without interruptions (well, with the usual speed hiccups every now and then).
Maybe a general issue on GOG's servers? Who knows. Maybe some huge GOG update™ incoming?
Posted May 25, 2019
avatar
neosapian: GOG Galaxy continually it stalls and will slow down to a crawl or get stuck, usually when downloading a new install file in the cue. my connection is normally 6.6 MB/s but since last week it has been stalling constantly everytime a new game is cued up(in Galaxy) for download. I am trying to get my installers downloaded.

Windows 10 fully updated as of Janurary 15 2019
nVidia Geforce 1080 GTX
SoundBlaster AE-5
Etrhernet Connection 1217-V driver 12.15.22.6 (Microsoft) digitally signed.
Asus Z87 Maximus Extreme VI
so far it has been stalled at .1% at 0.0MB/s for about two hours trying to download Kingdom Come Deliverance!
GOG Galaxy version 1.2.51
avatar
BKGaming: Having similar issues, except it doesn't happen all the time for me. Mantis report here if you want to chime in on it: http://mantis.gog.com/view.php?id=5919
I'm not sure what that is but I made two reports. I also have "white outs" when Galaxy has been downloading for long periods and when it attempts to install certain games it whites out the screen and freezes it is hard to recover from. I had to reboot Windows several times and restart the gal clinet each itme to finally get it back on track.
avatar
neosapian: I have tried the methods discribed by posters here. I have even shut down the entire program and restarted with varying results and gone so far as rebooting the entire system. Only to come up with a hike in download speed no more than 1-5 minute intervals. The drop to 0 is more than 30 minutes at a time. It happens more frequently now. in fact, it is more at 0.0/MB/s sometimes for 30 minutes at a time with the top speed gained and dropping within 5 minutes of each hike. I spend more time restarting it than downloading games. I am surpised and a bit disgusted that GOG no longer fixes things but instead promotes "new" features at every "update". I am tired of Games not getting fixed(including most classic titles) and am tired of GOG spending more time promoting "Indie" titles(mostly amatures) than in fixing its server and fiixing Old games. GOG used to stand for "Good Old Games" Now it is just a group of letters and they have little interest in fixing even the abilty to download your stuff. It has been months and no fix. I have tried many AV/Firewall optinos and have gone back to Windows 10 default loadout(which was working fine before) and no go! since around the early part of december of last year I have still had this frequent dropout, and as another said, it is not ISP nor the internet(MY AT&T works fine for all else too) it is GOG and Galaxy! the GOG downloader works fine but it is not good for downloading a large group of games. the Browser can get flaky too if you continually ping the downlaod links on the GOG site. Galaxy has no bug reporter(I seem to recall it once did, thatt was removed for some strange reason). I wonder why.
Thanks everyone for trying!
:)
avatar
paladin181: Have you run a tracert on the download server to make sure you're not going through as bad hop? The issue could also be a corrupted DNS. Try a DNS cache flush.
tell me how to do this. I also notice my Creative "connect" is slow to load. Galaxy also frequently "whites out".
avatar
Panaias: Don't know if it's related, but just a few hours earlier today I observed big delays when initializing downloads through GOG Downloader. These delays never occurred before and they were only upon download initialization, after the downloads started everything seemed to work ok without interruptions (well, with the usual speed hiccups every now and then).
Maybe a general issue on GOG's servers? Who knows. Maybe some huge GOG update™ incoming?
oddly it is still occurring as fo May 24. I also recently got my ISP tech to repair my lines in my back yard and also replace my modem. still Galaxy fails and drops out and causes white out issue. it never crashes but it sure wants tol the hiccups don't occur on other websites nor do I have trouble with Steam or Origin clents. GOG has had many patches not one time did they consider this an issue. but it is.
Post edited May 25, 2019 by neosapian
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This is my favourite topic
Community
General discussionGOG stalls when I download files and stays at 0.0 MB/s for long periods(19 posts)(19 posts)
(19 posts)