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On windows, open search (cortana) and type in CMD. Right click on CMD.exe and run as admin. In the command prompt window, type in tracert www.gog.com
let that resolve and it will tell you if it gets to GOG.com or if one of the hops is very slow or unable to resolve. You'll need to figure out which download server you're trying to connect to and use the ip address of that instead of "gog.com". For that you may want to get a network monitor or packet sniffer that will tell you where all the traffic on you pc is going/coming from so you can tracert to the specific download server your pc is trying to connect to.

To flush DNS type ipconfig /flushdns

to reset your ip address (locally, not on your WAN) type netsh int ip reset
then restart the PC.
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neosapian: tell me how to do this. I also notice my Creative "connect" is slow to load. Galaxy also frequently "whites out".
Post edited May 25, 2019 by paladin181
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paladin181: On windows, open search (cortana) and type in CMD. Right click on CMD.exe and run as admin. In the command prompt window, type in tracert www.gog.com
let that resolve and it will tell you if it gets to GOG.com or if one of the hops is very slow or unable to resolve. You'll need to figure out which download server you're trying to connect to and use the ip address of that instead of "gog.com". For that you may want to get a network monitor or packet sniffer that will tell you where all the traffic on you pc is going/coming from so you can tracert to the specific download server your pc is trying to connect to.

To flush DNS type ipconfig /flushdns

to reset your ip address (locally, not on your WAN) type netsh int ip reset
then restart the PC.
avatar
neosapian: tell me how to do this. I also notice my Creative "connect" is slow to load. Galaxy also frequently "whites out".
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paladin181:
thanks!
I will try those setps.
I also found when I download after hours (like after midnight) I get a "hidden network" on my wifi's "available networks. but I usually use ethernet wired connect for gog. I wlll look up those servers for GOG's downloads too.
avatar
paladin181: On windows, open search (cortana) and type in CMD. Right click on CMD.exe and run as admin. In the command prompt window, type in tracert www.gog.com
let that resolve and it will tell you if it gets to GOG.com or if one of the hops is very slow or unable to resolve. You'll need to figure out which download server you're trying to connect to and use the ip address of that instead of "gog.com". For that you may want to get a network monitor or packet sniffer that will tell you where all the traffic on you pc is going/coming from so you can tracert to the specific download server your pc is trying to connect to.

To flush DNS type ipconfig /flushdns

to reset your ip address (locally, not on your WAN) type netsh int ip reset
then restart the PC.
avatar
neosapian: tell me how to do this. I also notice my Creative "connect" is slow to load. Galaxy also frequently "whites out".
avatar
paladin181:
only a neophyt wit this stuff, but looks like my local server is 1ms and the #2-8 are anything between 28 and 99 the fastest is #4 but I have no such utility to access it.
Post edited May 27, 2019 by neosapian
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neosapian:
FYI, in case of any GOG GALAXY related issues, feel free to contact GALAXY support :)
https://support.gog.com/hc/en-us/requests/new?form=galaxy
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neosapian:
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Ashleee: FYI, in case of any GOG GALAXY related issues, feel free to contact GALAXY support :)
https://support.gog.com/hc/en-us/requests/new?form=galaxy
I will.