Yikes .... i could have sworn i noticed ideal still being allowed as a payment option just last week!

cmon gog.... we are in the top 10 of richest countries in the world wink wink

I buy things from a few online places, and the only one I ever have an issue with is GOG.

There is something seriously wrong with their back end.

Persistence at GOG has always paid off though.

Sometimes it is a matter of a popup screen being hidden, lost to a background state, so behind the screen you are seeing, and not in the foreground. I've had that happen a lot at GOG, and nowhere else.

That last said, I use PayPal at GOG, as I do at other places, when I can, and for most of them, GOG too, I have like a one click setting, where PayPal recognizes my PC, and just automates the whole thing.

At GOG however, it often fails and then goes into that other flawed state I mentioned.

At best, I have ascertained it is either a PC memory issue and or active window state issue, because a refresh of the window virtually always solves the issue.

Bear in mind, that before I click buy, I always save a web page copy of the cart. If I have been doing lots of browsing at GOG, then once I have saved the web page, I need to refresh it first, before clicking buy ... so clearly memory related as well. But then I am on a low powered PC. I don't need to do that at other sites.

Web pages at GOG, are riddled with scripts, so quite bloated, and I think that is a good part of the problem ... poorly designed web pages ... perhaps due to security concerns but not implemented properly. And I'm a customer, who never suffers from captcha at GOG, so clearly the site is happy enough with my credentials.

They say it's on the IDEAL end, but why do other stores like Steam work fine with IDEAL then? What ArchMechasis said is most likely true. Then GoG failed to update their backend, or they don't want to communicate with IDEAL.

It is really unfortunate that I have to choose between an immoral payment processer like PayPal or stop buying games DRM free. I'm just glad I got KCD2 from GoG just before this started. Maybe it'll get me to stop being persuaded in buying games in the many sales that there are and start playing my backlog :P

Agreed.

yeah

I agree with what ArchMechasis said; it's more likely that GOG had advance notice and simply failed to upgrade than "it broke".

A bit unrelated but, i do enjoy how I'm able to donate to good causes with PayPal

atm it is cancer research

easy and good karma points! and no, in no way i can believe how supporting paypal is a more morally inclined action than supporting the dutch payment initiative, soon to be europe.. hell, I would have opened an payment account through paypal
if i could

And we still wait for the iDeal situation to be "fixed" (or whatever GoG needs to do).
Guess i will just unsub from the newsletter and remove/disable the store icon from the launcher becuase i can't buy anything anyway....
Good work GoG.

Yes, i completely agree

Ban GoG !!
Ban GoG !!
Ban GoG !!
Ban GoG !! Ban GoG !!
Ban GoG !! Ban GoG !! Ban GoG !!
Ban GoG !! Ban GoG !! Ban GoG !!
Ban GoG !! Ban GoG !! Ban GoG !!
Ban GoG !! Ban GoG !!
Ban GoG !!
Ban GoG !!

Luckily I still have a credit card, but this sucks.

Yeah - I just noticed it. Too bad - It will make it much more cumbersome to pay for my stuff on GOG. Normally when using iDeal my bank account is charged immediately, so I can keep eye on my balance, but now it will take day's before the money transfer is finally processed. That way I have to keep track of every purchase and that's honestly a PITA, because I use a accounting spreadsheet that I programmed to keep track on my balance real time. I only use PayPal in very rare occasions when there is really no other option, but rather avoid using it if in any way possible.

I really think it's a step back in convenience and costumer service. I mean - GOG is based in Europe, and as I am living in The Netherlands I am used to be able to pay with iDeal to the overwhelming majority of company's here in Europe.

I think GOG has to do some good explanation to do here, because I really don't get what is going on!

As stated - Other on-line game platforms like Steam seem to have no problems at all. At least I now will think twice before buying something here on GOG as a result...

You should check if your bank card is a Debit card. If it is, it can be used just like a credit card, except that the payment is directly deducted from your account and you can see it immediately. It's better than nothing, but still using a credit card company as intermediate, so it's still not as good as SEPA.

Yeah.

And I only decided last month to move exclusively to GOG, leaving Steam for good. Terrible timing I guess.

I truly appreciate GOG's principles, team, attractive sales, no DRM, offline installers, and no forced dependencies.

Too bad they apparently can't manage to get iDeal working. Such a bummer.

Let's just keep bumping this. Maybe they'll notice.

I already reached out to support. I hope they will notice it and take action. It's strange we did not have gotten any notice about iDeal not longer being available. It is still in the list of available payment options in the help pages too. Weird...