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UPDATE: iDEAL is back.

Hello everyone!

We're sorry for this delayed response, but we would also like to thank you for raising this issue. We're currently investigating what happened, as removing iDEAL wasn't our intention. I don't have an ETA yet, but we want to bring it back ASAP.

Please accept our apologies and bear with us while we deal with the situation.

I'll update you on the status.
Post edited May 05, 2025 by king_kunat
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JClosed: Glad it is solved. Now GOG can be back to being my primarily game store...
Thanks for the hard work.
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ZaBici: God you're a [insult removed by a mod] dude....
Tell me why? I am interested to know that when the payment processor I use becomes available again and I rather go to GOG than another store does make me a cunt?. Previously I was forced to use another game platform and I was not glad about it and have said so. I AM glad GOG sorted out the problem and expressed my gratitude for doing that...
Tell me what's wrong with that?

But whatever...
Post edited 22 hours ago by king_kunat
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n_wolf6: Hi everyone!

Thank you again for addressing this issue, as well as for your patience. We're happy to let you know that iDEAL should be up and running now!

Should you run into any other problems, please don't hesitate to let us know. :)
It seems the biggest problem, next to the 'problem' its self, was the lack of appropriate response. It might be wise to instruct the firsts in line with a more 'grounded' set of tools
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n_wolf6: Hi everyone!

Thank you again for addressing this issue, as well as for your patience. We're happy to let you know that iDEAL should be up and running now!

Should you run into any other problems, please don't hesitate to let us know. :)
Yay!
Trivial nitpicking: For consistency's sake, it would probably be good to add a message "After clicking 'Pay for your order now', you will be redirected to the iDEAL page to finish your transaction", same as for sofort, paysafecard, e.a. (Right now it shows a thin darker grey bar, where the bank select used to be, but no message.)
Post edited April 30, 2025 by gogtrial34987
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n_wolf6: Should you run into any other problems, please don't hesitate to let us know. :)
Good, but can we please get SEPA now? :) That would work for all europeans and not require anything besides a bog-standard bank account.

Edit: OK, since it cannot be tightly integrated, it would require a little more brains from the user, since they would need to copy and paste, but as it's possible in most banking apps to fill in SEPA forms using QR-Codes, you could generate one such and get rid of the brains requirement. People like me who don't use such apps could still copy-paste.
Post edited April 30, 2025 by Dawnsinger
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king_kunat: Hello everyone!

We're sorry for this delayed response, but we would also like to thank you for raising this issue. We're currently investigating what happened, as removing iDEAL wasn't our intention. I don't have an ETA yet, but we want to bring it back ASAP.

Please accept our apologies and bear with us while we deal with the situation.

I'll update you on the status.
At this point, I don't know if you'll see this before next week because of your holiday weekend, but it would probably be a good idea to unpin this post as soon as possible and pin another statement in its place (like the one already posted by your co-worker n_wolf6) mentioning that the issue is more or less fixed. :)