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General discussion (archive)Bug when buying The Whispered World(3 posts)(3 posts)
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Posted September 10, 2012
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mrtophat101: I was wondering if anyone else has experienced this error.

I wanted to buy the Blackwell Bundle and The Whispered World (both in cart upon checkout). Upon checking out and pressing 'pay now' at the PayPal website, I got returned to GOG and got a message saying the order failed.

I tried both with my Visa and my Paypal (linked to my Visa). I phoned my bank and my Visa has not been blocked. This made me believe the problem is happening at GOG's end.

I then bought The Blackwell Bundle separately without any problems. I then wanted to buy The Whispered World separately, but once again, I got the payment error.

Anyone else experiencing this?
I know some of these questions may sound odd but I'll ask them anyways :D

Have you tried using a different browser and are all of your NoScript-style extensions off? Tried clearing your cache?
Posted September 10, 2012
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JudasIscariot: I know some of these questions may sound odd but I'll ask them anyways :D

Have you tried using a different browser and are all of your NoScript-style extensions off? Tried clearing your cache?
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Wishbone: The fact that he could buy the Blackwell Bundle without any problems suggests that the problem is not on his end, I'd say.
Then the only thing I can think of is to contact Support detailing any error messages that may or may not occur, browser, etc. etc.

Also, mrtophat, are you buying this for yourself or as a gift?
Posted September 11, 2012
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JudasIscariot: Then the only thing I can think of is to contact Support detailing any error messages that may or may not occur, browser, etc. etc.

Also, mrtophat, are you buying this for yourself or as a gift?
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mrtophat101: Hi!

Thanks for replying!

I was trying to buy the game for myself. Earlier today I bought a Gift copy of Gemini Rue, and the transaction went without any hiccups.

A very friendly Starmaker just PM'd me with a code for The Whispered World, so I will not be needing to do the transaction anymore.

If I see the error again in the future, I will contact support. :)

Thanks again!
Glad to hear the issue got worked out, one way or another :D

And yes, please do let us know if there are any weird glitches like this. In fact, I would recommend contacting Support anyways just so we can see if this is going to be an issue later on for others :D.
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This is my favourite topic
Community
General discussion (archive)Bug when buying The Whispered World(3 posts)(3 posts)
(3 posts)