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General discussionThe "what did just break" thread 2.0(92 posts)(92 posts)
(92 posts)
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This is my favourite topic
Posted June 24, 2016
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almabrds: Let's hope they don't wait until The "what did just break" thread 8.0 to start squashing the bugs. .__.
I don't have high hopes..
Good work, OP!
*thumbs up*
We're squashing some bugs all the time :) but you tend to list low prio ones here.
We're also tracking bugs ourselves.

For me - this topic (as the previous one) is useful not because of the list, but input in new posts. We're very thankful for your input. :)
Posted June 24, 2016
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Johny.: We're squashing some bugs all the time :) but you tend to list low prio ones here.
We're also tracking bugs ourselves.

For me - this topic (as the previous one) is useful not because of the list, but input in new posts. We're very thankful for your input. :)
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HypersomniacLive: And we thank you for keeping an eye on this thread. But here's a question - are bugs 002a and 002b low priority?
I don't know TBH, but we're aware of those issues (ID mismatch).
Posted July 06, 2016
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skeletonbow: Bug: If you go to "BROWSE GAMES" in Galaxy, or the equivalent on the website in any browser, and start typing the name of a game into the search box - the search functionality is 100% completely non-functional currently.
Hi!

We're aware of the issue. It'll be fixed ASAP (=in the morning ). :)

Sorry!
Posted July 06, 2016
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moonshineshadow: I send the info to Johny. so hopefully it will be fixed soon.
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skeletonbow: Even better... send him this photo:
https://thedagenaisdaily.files.wordpress.com/2012/10/dsc_0358.jpg

Tell him if he wants it, he's gotta fix search pronto! ;)
Meh, won't fix then.




(it's not me who will be doing the fix)
Post edited July 06, 2016 by Johny.
Posted July 06, 2016
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skeletonbow: Bug: If you go to "BROWSE GAMES" in Galaxy, or the equivalent on the website in any browser, and start typing the name of a game into the search box - the search functionality is 100% completely non-functional currently.
The fix is in place. Search should be working as intended. :]
Posted July 18, 2016
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moonshineshadow: Well, I send a message to johny, hopefully it will be fixed soon.
Heya,

we're on the case. Thanks. :)
Posted July 18, 2016
Account and other services should work now. We had a minor hiccup in our IT den.
Posted July 18, 2016
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HypersomniacLive: Are chat timestamps broken/borked for anyone else?

I had an exchange with someone last Monday, but it shows as if we had just last evening - only time shows next to messages, no date?
Meanwhile, other exchanges I had in later days, show correct timestamps.
Good catch - thanks! It was a quick fix which will be applied most probably tomorrow morning.
Posted July 19, 2016
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Rimmu: Account and other services should work now. We had a minor hiccup in our IT den.
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Loenas: Still some issues?
Downloader asks for login but doesn't let me log in; and account refresh claims that GOG is overwhelmed.
Thanks, we'll look into it, because something definitely ain't right. ;)
Posted July 19, 2016
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Johny.: We're squashing some bugs all the time :) but you tend to list low prio ones here.
We're also tracking bugs ourselves.

For me - this topic (as the previous one) is useful not because of the list, but input in new posts. We're very thankful for your input. :)
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almabrds: Ok, the avatar bug is low priority - I get that.
What I don't get, is why you ignored help offered by another gOg user.
He offered help to fix this bug, and his post was completely ignored.
Who offered help and how potentially he/she could help us with the bug without digging into the codebase and database? :)
Posted July 20, 2016
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Johny.: Who offered help
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almabrds: Here my friend, thanks for showing interest in finding a solution:
https://www.gog.com/forum/general/avatar_test_thread/post210
It's clear he knows stuff :)
He has shown interest in fixing the bug, now it's up to you guys if you'll contact him or not.
It's in your hands.
I wish a good outcome :)
I'm sorry, but in that post there's nothing that our team wouldn't know. :) The forum is using old image ID, that's equivalent to forum using old avatar. :P

But thanks anyway. :)
Post edited July 20, 2016 by Johny.
Posted August 03, 2016
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HypersomniacLive: And no Sign-Up/Log-In buttons, and Account tab on not-revamped pages for me today.

@GOG
In case you got confused - proper action is to fix the problem for those that are affected since yesterday, not spread it also to those that weren't.
We're working on fixing the issue (properly :P). Thanks for the heads up!
Posted August 03, 2016
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Rimmu: We're working on fixing the issue (properly :P). Thanks for the heads up!
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HypersomniacLive: Says the self-confessed Demolition Guy... how reassured should we feel?
Dare we hope for a fix within the day?
Well, if you see me running, you know, don't dillydally. :D

The issue proved to be more complex than initially thought and it's difficult for me to time-box it. I'll keep you updated.

EDIT: should be working now.
Post edited August 03, 2016 by Rimmu
Posted August 03, 2016
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musteriuz: The "Grim Dawn DLC" announcement link seems broken. Whenever I click on it it just takes me back to the home page.
Should be fixed now.
Posted September 07, 2016
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moonshineshadow: Anyone else having the problem that they can't open page 4 of their order history? Other pages works fine but when I want to go to page 4 it says "No results found".
We are aware of this bug - if you want you can follow it (click "Monitor" button) here: http://mantis.gog.com/view.php?id=4480

This bug is order-specific.
First please try to use search on https://www.gog.com/account/settings/orders (you can type in game name), if you are unable to find your order - please write to support to get the details of that order.
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This is my favourite topic
Community
General discussionThe "what did just break" thread 2.0(92 posts)(92 posts)
(92 posts)