kai2: GoG,
As you can certainly tell from the forum recently, there is some worry about the lack of transparency in your game acceptance / rejection process. This worry has built into confusion about your methods and even anger regarding your perceived motives. All of this could be alleviated if you would simply do one thing:
1) release a breakdown regarding your reasonings for accepting / rejecting each game.
This would show your specific reasoning and build confidence in your system... and build greater validity to your curation. It would aid community building while keeping control of conspiracy theories and anger.
Transparency would benefit both you and the community. I hope you will see the benefits and institute making this information public.
Ashleee: Thank you for your feedback.
I'd like to explain a bit about our curation process.
We have a dedicated team of gamers to play every game before making a decision to whether release a game on GOG.COM. On top of that, we do additional researches about the game, from the developers, user reviews and opinions. We do all this work to bring the best games possible.
Every rejection always comes with an explanation, but such information is for developers only. If they don't decide to share it publicly, I'm afraid that we're unable to disclose such details.
Ashleee,
Thank you for your reply. It's much appreciated.
I respect your work in curation review and certainly understand it's a difficult process... and that any communication directly with the community regarding specific games can be a tightrope walk over issues -- legal and otherwise -- but devising a more transparent strategy / communication for community members / consumers to understand why some of their most wanted and / or wishlisted games are rejected by GoG would be an asset. The current system can play too easily into confusion, anger, and conspiracy theories (anti-consumer, political, etc.) that in fact undermine what's been built. TBH the current system makes wishlisting (a major component in community-building) seem almost meaningless.
I completely understand GoG cannot (and should not) curate everything -- no one wants another Steam trash can -- that GoG has limited resources with which to build its catalogue, and that GoG doesn't want to publicly burn any bridges with developers. I also understand there will always be some angry, sour-grapes community members no matter how hard you try to connect and communicate, but for many of us, we're just trying to understand...
... what GoG's current mission statement is...
... and why some seemingly good and wished-for games have been rejected?
If you can aid with understanding of these things, it would be greatly appreciated.
Thank you again.