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!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
Post edited March 27, 2017 by TheTomasz
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romanserazhiev: I am physically in Germany, but the language of my Windows and GOG Galaxy is set to English. The description for games is now in German. It used to be correct before 1.1.6 update: English.
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sv1oginov: Well, I just leave it here for you guys :)
Thanks anyway for all the hard work you do.

edit: please check Description
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tostaszewicz: Thanks for the update :) Keep up good work! I've noticed some artifacts like ". -" below installed word.
Also there is incorrect product description for Prehistoric.
Thanks, we'll take a look into those issues:)
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vsr: Galaxy downloaded an update right now. Visual C++ Redistributable 2015 was installed as a result.
Now i can't launch Galaxy. It gives me error: "Galaxy client is not a Win32 application".

I'm using Windows XP SP3 32 bit.
Please read this post: https://www.gog.com/forum/general/gog_galaxy_beta_2/post3620

You'll need to uninstall Galaxy and re-install version 1.1.5 until Windows XP support is rolled out for version 1.1.6.
Post edited March 15, 2016 by JudasIscariot
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Clearsong: I find the game list in the new Galaxy much harder to read.

In addition to being in italics it looks like it's a smaller font.
It seems you may not have Lato fonts installed on your system. Whilst the issue is also on our side, that we handle it wrong (which should be fixed with the next release), you can fix the issue yourself by installing the fonts manually from http://www.latofonts.com/lato-free-fonts/ or by simply reinstalling the client (the fonts are included in installation). If you encounter any problems, let's move this conversation to mantis.gog.com
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Qazlal: Hello,

I bought Silent Storm yesterday, today I have loaded the game through GOG Galaxy and wanted to launch it. But it seems only available game that launches through GOG Galaxy is original Silent Storm, and I haven't found the way to launch an add-on - Sentinels through GOG Galaxy.
Did I miss the option of launching different games that come with a single installer through GOG Galaxy?
Yes, indeed you've missed that:) The button to launch Sentinels is under "MORE" menu available from your main game panel.
http://oi67.tinypic.com/1zqemu8.jpg
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Gotrekus: Nie mogę zainstalować aktualizacji.Problem z ,, nie znaleziona api-ms-crt-runtime-l1-1-1.dll.
Porozmawiajmy na czacie:) (Let's take it to chat)

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Lebostein: The 1.1.6 dont'work.
- it is impossible to update games
- it is impossible to quit galaxy
- the queue is empty, but some games are waiting of the queue?!?
- the version numbers of the games are corrupt or empty
- galaxy can't finish the updates of Soma, Pillars of Eternity, Rebel Galaxy and other games, hangs while downloading at 40 % for example

Horrible update. Don't install it, if you can prevent it!
Could you please create an issue describing a problem on mantis.gog.com and include client logs in your report? Otherwise we won't be able to help you nor include fixes for that in our upcoming release. Thanks in advance:)
Post edited March 15, 2016 by TomaszGOG
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xenxander: it does say 1.1.5 beta.. so I guess I should update it a bit and see if that fixes itself (an update may be pending on this reply to see if it resolves itself)
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BKGaming: Yea you have to enable preview updates, it's not officially out yet. Still being tested.
There is a small quirk with enabling preview updates (probably we call it a bug). We check for updates at the start of the client - but we don't do it more often than every 3 minutes. So if you launch the Galaxy (which checks for updates), check "receive preview updates", then restart Galaxy - nothing will happen because the 3 minute timer hasn't expired. We need to fix that one day... :)

Liosan
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TomaszGOG: It seems you may not have Lato fonts installed on your system. Whilst the issue is also on our side, that we handle it wrong (which should be fixed with the next release), you can fix the issue yourself by installing the fonts manually from http://www.latofonts.com/lato-free-fonts/ or by simply reinstalling the client (the fonts are included in installation). If you encounter any problems, let's move this conversation to mantis.gog.com
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VanishedOne: LatoWeb seems to be what takes up most of Galaxy's CSS. Are you saying Lato needs to be installed as a regular system font instead?

@font-face {
font-family: "LatoWeb";
src: url('data:font/truetype;base64,<huge data block>') format('truetype');
...
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VanishedOne:
Yes, Lato should be installed as a regular system font instead. Nonetheless, the following issue (even without Lato installed) will be fixed with the next release.
Everyone who said that the update works smoothly (and better than 1.1.5) - thanks! It really means a lot for us after those months of reworking the downloads, and other related stuff. For anyone experiencing problems - please help us fix them by reporting them, that's why we're doing this preview release. We really hope to catch and iron out most of the difficutlies with this version before we go out of preview.

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Lebostein: Import folder no longer works with 1.1.6!
For example the current version of Fran bow.
From our testing, and from what other users are reporting - it should generally work as before. Please report this on http://mantis.gog.com - we'll need to know what you did and what happened, and also your Galaxy logs would help.

BTW - just out of curiosity - why did you use "Import folder" and not "Scan & Import folders"?

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Clearsong: I reinstalled Galaxy and told it to scan and import folders, which it did. It also set my games to auto-update and did not let me set them back to Manual update until it finished auto-updating.
That's definitively something we need to add, I agree.

Liosan
Post edited March 17, 2016 by Liosan
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Liosan: From our testing, and from what other users are reporting - it should generally work as before. Please report this on http://mantis.gog.com - we'll need to know what you did and what happened, and also your Galaxy logs would help.
BTW - just out of curiosity - why did you use "Import folder" and not "Scan & Import folders"?
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Lebostein: There is only "Import folder" here on Mac OS. I want to install a single game that I have downloaded with the GOG downloader. I download the installer (with GOG downloader) for the backup and then I import the game in Galaxy. I don't know hwat you mean with "Scan & Import folders"
Oh, ok :) There is another button available - if you click the + sign next to the search box, in the upper left section.

It's more or less the same thing, except "Scan&Import" can find many games at once, while "Import folder" can handle games that were installed using older installers (pre-2014).

Liosan
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BKGaming: I haven't really had time to test this yet, but has the issue of "scan and import" generally being a larger download than the "import folder" option been fixed? Last time I tried, Witcher 3 wanted to download 600+ MB with "scan and import" and like 20+ MB with "import folder".

I've even seen sometimes games generally download quite a bit of data even when the folder is up to date. For instance imported Stardew Valley and it wants to download an additional 300 MB. It can't be downloading something it doesn't already have because the folder is up to date.
The problem was the displayed amount - it showed the whole game size (300+ for Stardew Valley) but actually only downloaded what was needed. It should be fixed in 1.1.6 in the sense that we'll show "Calculating" until we get the *real* number :)

Liosan
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BKGaming: Can we get a list of what folders in ProgramData/GOG.com/Galaxy are generally safe to delete? Meaning Galaxy will regenerate them on startup and it will not effect installed games? I kind of think I know which are safe but want to be sure.

I've been having for the longest time an issue with my icons loading really slow when starting Galaxy, even on 1.1.6 with 120+ games installed. Sometimes the icons wouldn't even load at all until I clicked on the games page. So I decided to delete the webcache folder because I figured that one was a safe bet. Now my icons are loading sooo much faster. So I would like to know what else I can delete to generally clean up that folder and have Galaxy regenerate anything that might get corrupt, etc.

You might want to think about forcing these folders (such as webcache) to delete in a patch or every so often while in beta if possible so that some of these issues that may be related to cached data or whatever isn't still there even if the patch might improve performance.
Feel free to remove these folders: Logs (obvious), WebCache (icons, all the graphics, etc.), temp those will be re-created and re-downloaded when needed.
As for the files you can remove commServiceStorage.json, selfupdate.json (this will cause Updater to run at the client start), tokens.json (this will force you to re-login).

Do not remove redists, storage or support, the first one will brake the client, the second one holds the databases of installed games (when removed, client will think you have 0 games installed and you'll need to import them again), the third one is needed by the games you have installed.
Post edited March 20, 2016 by Fallen_Zen
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jkatharsis: Why lot's of games became uncompatible with gog galaxy (Not yet avialable) after update to 1.1.5 (beta?)
That was a temporary problem, it should work fine now..

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Lebostein: After deinstalling a game it is
- impossible to close Galaxy (it hangs and you have to kill it)
- impossible to import other games via Import folder

After deinstalling a game the only chance to work with Galaxy is to restart Galaxy. Very strange behaviour and not seen before.
Uhhhh... could you please submit that to http://mantis.gog.com ? We'll want to take a look at those logs :)

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Lebostein: If I set the GUI language to english, "Import folder" works. If I set language to german, "Import Folder" failed! Very strange!
This will be fixed in 1.1.7.

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Lebostein: Other problem: Galaxy destroys installations while switching the language! For example Walking Dead Season 1 & 2. If I switch from english to german inside Galaxy, Galaxy is checking the file list again, downloading some files and after that I get a message "Installation failed". The installation is broken now. Verify/repair don't work in that case.
Once again - please send this to http://mantis.gog.com - we'll investigate.
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Liosan: The problem was the displayed amount - it showed the whole game size (300+ for Stardew Valley) but actually only downloaded what was needed. It should be fixed in 1.1.6 in the sense that we'll show "Calculating" until we get the *real* number :)

Liosan
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BKGaming: Eh I don't think so. I tried importing it in1.1.6 when the preview update was first released. I've yet to see "calculating" being shown. I just tried again using "scan and import" and it's failing to verify at all now, meaning it shows installed but no version number or anything. So I tried verify/repair and again a 300+ download started, and I checked the !Downloads folder to verify the actual size it was reporting and it was the same thing. So it was downloading 300+ MB, nearly the entire game.

So scan and import defiantly still isn't working right. There really isn't any reason for Galaxy to re-download any part of a game of a fully updated Galaxy compatible folder. It's wasting bandwidth to re-download something that's already there.
Oh, I guess I misunderstood what you meant. Could you submit your logs to http://mantis.gog.com ? We'll have a look what's going on.

Liosan
Post edited March 21, 2016 by Liosan
Hey, 1.1.7 is out on Preview :) This is mostly a bugfix release, including fixed XP and OS X Mountain Lion / Mavericks, the notorious "everything is in italics" problem, the irritating "-" versions (there may take a while before they are fully fixed), improvements in Import Folder and several other places.

But! There's also an added feature - a DLC counter on the game view :)

Liosan
Post edited March 21, 2016 by Fallen_Zen
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Taro94: Great! Keep up the pace of these updates now after making us wait so long for 1.1.6 to roll out. :D
We'll try but don't quote me on this ;)

Liosan
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omega64: Do all these really not have Galaxy support yet or is this a bug?
issue should be fixed, please restart the client and try again